Wilma Teeuwen
Weert
Summary
Proven track record in elevating sales and fostering robust client relationships, notably at Polifilm Extrusion GmbH, mwhere I managed a 22 Mln Euro turnover. Expert in new account development and solution selling, I excel in strategic planning and teamwork, significantly enhancing market share and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Area Sales Manager Packaging & Performance Films
Polifilm Extrusion GmbH
08.2019 - Current
- Responsible for PE & PP sales in both geographical areas and segments overseeing and managing relationships with 25+ customers based in throughout Europe. Visit customers on regularly basis to retain existing relationships and grow share of business
- KAM for international customers in Europe establishing strong relationships with key-decision makers to increase sales in designated territory
- Annual turnover of 22 Mln Euro
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Optimizing margins through cost reduction plans
- Pricing management, preparation and implementing of sales plans in accordance to the company’s strategy
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Reported sales activity to management, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Collaboration cross-functionally with customer service, technical product development, planning and supply chain to ensure customer satisfaction
Account Manager Benelux
Wipak
10.2015 - 07.2019
- Drive direct sales of medium and high flexible barrier films in the Benelux area.
- Annual turnover responsibility 15 MLN Euro
- Met existing customers to review current services, educate them on new products to generate sales leads and expand sales opportunities.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Sales forecasting, sales budgeting, sales tracking a well as reporting to management
- Liaised with sales team to conduct market analysis and create action plans to address market trends and customer needs
- Cross functional collaboration with product development, customer service, planning at all the Wipak production units in Europe
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Attended monthly sales meetings and sales trainings.
- Attended trade fairs
Key Account Manager
Klöckner Pentaplst
08.2008 - 09.2015
- Met existing customers to review current services and expand sales opportunities.
- Built and maintained strong client relationships to drive business growth.
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Negotiated prices, terms of sales and service agreements.
- Developed customized proposals for potential clients, demonstrating value of the company''s products and services.
- Set and achieved company defined sales goals.
- Built and maintained strong client relationships to drive business growth.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a competitive edge in key accounts management.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Product Manager Thermoforming Films North Europe
Klöckner Pentaplast
07.2006 - 08.2008
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at planning sessions.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Liaised with clients to better understand business needs and current market landscape.
- Directed planning and budgeting efforts.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Continually maintained and improved company's reputation and positive image in markets served.
Customer Service Representative
Klöckner Pentaplast BV
05.2000 - 06.2006
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Bachelor of Arts - Economics And Languages
H.E.A.O. - EL
Vlissingen09.1995
Skills
- New Account Development
- Relationship Building
- Sales Tracking
- Problem-solving abilities
- Multitasking
- Sales Targeting
- Self Motivation
- Solution selling
- Teamwork and Collaboration
- B to B sales
- Interpersonal Skills
Zumba, Steps, Travelling overseas
In order to keep fit, I weekly attend zumba class as well as steps class.
I've been on holiday in more 20+ countries around the world.
I love the nature and interaction with locals
Languages
Dutch, English
Native language
German
Proficient
C2
French
Upper intermediate
B2
Timeline
Area Sales Manager Packaging & Performance Films
Polifilm Extrusion GmbH
08.2019 - Current
Account Manager Benelux
Wipak
10.2015 - 07.2019
Key Account Manager
Klöckner Pentaplst
08.2008 - 09.2015
Product Manager Thermoforming Films North Europe
Klöckner Pentaplast
07.2006 - 08.2008
Customer Service Representative
Klöckner Pentaplast BV
05.2000 - 06.2006
Bachelor of Arts - Economics And Languages
H.E.A.O. - EL
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