Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sylwia Mala

Sylwia Mala

Venlo

Summary

Adept in team leadership and operational efficiency, I enhanced team performance and productivity across various roles, notably as Supervisor of Operations. With a keen eye for quality control at Manpower, I consistently ensured product excellence. My cooperative nature and attention to detail have been pivotal in achieving and surpassing goals, demonstrating both hard and soft skills essential for success.

Overview

18
18
years of professional experience

Work History

Supervisor of Operations

04.2022 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Assistant Supervisor

11.2020 - 04.2022
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.

Line Leader

10.2019 - 11.2020
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.

Warehouse Worker

02.2019 - 05.2019
  • picking and packing orders for Rituals,
  • training new employees, making retours from clients
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Quality Control Inspector

12.2016 - 04.2018

by Manpower

  • quality control of printer (checking logos, all needed parts , quality of print),
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • when needed also working on other stations (assembly, prekit, test etc.)

Quality Control Inspector

02.2016 - 11.2016
  • quality control on cans production
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.

Warehouse Order Picker and Packer

11.2015 - 02.2016
  • picking and packing Rituals orders


Quality Control Inspector

09.2012 - 10.2015

by Randstad and Start People

  • Final inspection (quality control of products), also test, assembly and prekit station
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Bartender

02.2008 - 05.2011

seasonal work on festivals etc.

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Line Worker

06.2010 - 09.2010
  • sorting a candles etc.on production line
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line
  • Participated in training sessions to enhance skills and knowledge.

House Cleaner

08.2008 - 03.2009

by VSBedrijf

  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Kitchen Hand

11.2006 - 05.2007
  • making a breakfast and lunch in hotel kitchen in Reykjavik Hotel

Centrum

  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.

Education

No Degree - Psychology

University of Adam Mickiewicz
Poznan, Poland

No Degree - Management

Human Resource Management School
Gorzow Wielkopolski, Poland

High School Diploma -

Secondary School Nr 1 Im.B.Krzywoustego
Glogow , Poland
06.2004

Skills

  • Team worker
  • Cooperative
  • Open mind
  • Positive attitude
  • Attention to Detail
  • Punctual and Reliable

Languages

Polish
Native language
English
Advanced
C1

Timeline

Supervisor of Operations

04.2022 - Current

Assistant Supervisor

11.2020 - 04.2022

Line Leader

10.2019 - 11.2020

Warehouse Worker

02.2019 - 05.2019

Quality Control Inspector

12.2016 - 04.2018

Quality Control Inspector

02.2016 - 11.2016

Warehouse Order Picker and Packer

11.2015 - 02.2016

Quality Control Inspector

09.2012 - 10.2015

Line Worker

06.2010 - 09.2010

House Cleaner

08.2008 - 03.2009

Bartender

02.2008 - 05.2011

Kitchen Hand

11.2006 - 05.2007

No Degree - Psychology

University of Adam Mickiewicz

No Degree - Management

Human Resource Management School

High School Diploma -

Secondary School Nr 1 Im.B.Krzywoustego
Sylwia Mala