Ricardo Garcia
Hotel Management
Rancagua
Summary
With 10 years of experience in the hospitality and service industry, working in both small and large hotel and restaurant chains, providing highly personalized attention while maintaining a strong focus on customer service. Currently focused on gaining international experience to enhance knowledge and improve language skills.
Overview
10
10
years of professional experience
3
3
Languages
5
5
years of post-secondary education
Work History
Bartender
La Cave a Jambon
Marseille, France
08.2023 - 08.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Hotel Management
Hotel 8 al Mar
03.2020 - 08.2023
- Maintained accurate records of guest information, billing details, and reservation data using hotel management software systems.
- Utilized hotel management software for data entry and reporting purposes.
- Supported hotel management with inventory control, minimizing waste and ordering necessary supplies as needed.
- Actively participated in menu planning meetings with hotel management, providing valuable insights for appealing dishes that catered to a diverse clientele.
Hotel Management
Mandarin Oriental
05.2018 - 03.2020
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Bartender
Tara Tapas & Bar
04.2014 - 05.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Hotel Management -
Sab Sebastian University
Santiago, Chile 03.2014 - 12.2018
Skills
Suggestive selling
Languages
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
German
Beginner (A1)
Spanish
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
La Cave a Jambon
08.2023 - 08.2024
Hotel Management
Hotel 8 al Mar
03.2020 - 08.2023
Hotel Management
Mandarin Oriental
05.2018 - 03.2020
Bartender
Tara Tapas & Bar
04.2014 - 05.2018
Hotel Management -
Sab Sebastian University
03.2014 - 12.2018
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