Marcel Jaksic
Heerlen
Summary
Focused professional with knowledge in devising innovative solutions to diverse business concerns and goals. Strategic and honest leader with problem solving mindset. Excellent relationship-building and critical thinking skills, with almost 4 years of extensive experience in logistics industry.
Overview
8
8
years of professional experience
Work History
Assistant Warehouse Supervisor
CEVA Logistics
09.2023 - Current
- Realization of KPI
- Supervising group of 30 employees
- Daily "kick off" with the team (discussing performance and other tasks)
- Implementing innovative solutions for improving results of department
- Maintained warehouse and resources in compliance with safety standards
- Ensuring that the daily operation runs smoothly and has the right quality
- Creating, leading and sustaining a loyal and stable working team
- Accuracy of checks and reports
- Daily coordination and planning of receiving high volumes into the stock
- Weekly management meetings
- Coordination with carriers to verify timely delivery of materials and supplies, avoiding delays
Warehouse operator
CEVA Logistics
09.2022 - 09.2023
- Managing all daily activities in department
- Responsible for handling questions regarding work process
- Explaining the correct procedure regarding safety and other activities inside of department
- Understood warehouse product placement, enabling efficient picking and packing services
- Reported missing or damaged items to supervision, quickly resolving stock issues
- Reaching productivity targets
- Ensure that 5S standards are implemented and maintained in the department
- Reach truck, unloading and booking activities
Warehouse Operator
Vertiv
08.2021 - 09.2022
- Working under safety protocols and ensuring quality of each task
- Provide accurate stock reports to Supervision
- Completed daily cycle counts and inventories
- Resolved variances to maintain data accuracy
- Unloading/loading high tech equipment for data centers and ventilation systems
- Picking and packing activates
- Drove forklifts, pallet jacks and other equipment to move materials
- Maintained clean, orderly work environment free of hazards
Warehouse Operator
Havi Logistics
05.2021 - 08.2021
- Completed over 500 customer orders each day in warehouse setting
- Operated forklifts and material moving equipment to receive and transport items from various warehouse locations
- Unpacked and repacked items in different quantities and configurations for shipment
- Helped train new employees in safe practices and warehouse procedures
- Strapped items down over protective padding to secure throughout transportation
- Shipped material and performed boxing, packing, labeling, and preparation of related documents
Customer Service and Repair Representative
Maras D.o.o.
06.2018 - 05.2021
- Interacted positively with team members and customers to promote commitment to organization's vision and values
- Maintained general knowledge of departments to help customers quickly locate products and merchandise
- Execute procedures such as invoicing, claims and pricing, ensuring compliance with all legal and store standards
- Developed strong connection with customers and created positive impression of business
- Assisted in training new team members on company protocols and best practices in repair techniques.
- Managed multiple simultaneous repair projects, prioritizing tasks based on urgency and complexity
- Coordinated with manufacturers or vendors as needed to obtain specialized parts or information for complex repairs, ensuring timely completion of projects.
- Maintained a clean, organized, and safe work environment to ensure efficiency and accuracy in repairs.
Shift Leader
CCC
10.2016 - 06.2018
- Enforced company policies and regulations with employees
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Completed cash and credit card transactions accurately using POS software
- Store inventory
Education
High School Diploma -
Geodesic Technical School
Zagreb, CroatiaSkills
- Team player
- Strong people management skills
- Fluent in English
- Proactive
- Stock management
- Problem solving mindset
- SAP knowledge
- Strong analytical skills
- MHE license
- Stress Tolerance
Languages
Croatian
Native language
English
Vergevorderd (C1)
A1
Dutch
Elementary
A2
Timeline
Assistant Warehouse Supervisor
CEVA Logistics
09.2023 - Current
Warehouse operator
CEVA Logistics
09.2022 - 09.2023
Warehouse Operator
Vertiv
08.2021 - 09.2022
Warehouse Operator
Havi Logistics
05.2021 - 08.2021
Customer Service and Repair Representative
Maras D.o.o.
06.2018 - 05.2021
Shift Leader
CCC
10.2016 - 06.2018
High School Diploma -
Geodesic Technical School
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