Laura Hernandez
Vaduz,11
Summary
As a dynamic and self-directed professional, I bring a genuine positive attitude to every challenge I encounter. My strong analytical skills and work ethic are the cornerstones of my approach to problem-solving. Through actively listening and effective communication techniques I can translated complex issues into clear, actionable solutions. My coaching skills allow me to foster collaboration among diverse teams across various domains, ensuring integration and a unified direction towards achieving common goals.
Overview
9
9
years of professional experience
Work History
Assessment and Accreditation College Administrator
The University Of Texas Rio Grande Valley
07.2021 - 07.2022
- Facilitated strategic training sessions and workshops for academic leaders to promote continuous improvement across 18 programs, aligning practices with AACSB and SACSCOC standards through data-driven coaching and support.
- Coached academic teams for best practices for assessment procedures, guiding them through the accreditation renewal process and achieving a 100% audit pass rate through structured training and mentorship.
Academic Business Analyst
The University Of Texas Rio Grande Valley
11.2017 - 07.2021
- Led comprehensive teaching sessions to support over 3,800 employees through the adoption of new systems, tailoring training to meet the unique needs of a culturally diverse workforce.
- Facilitated annual performance evaluations for over 2,500 academic employees, coaching team leaders on talent development strategies to optimize skills and foster growth, while ensuring alignment with academic and diversity state requirements.
Business System Analyst
Southern HA Automation
10.2015 - 12.2016
- Collected, defined and analyzed business requirements, identifiyng business improvements and determined appropriate systems required to implement solutions.
- Collaborated with upper management to drive strategy and implement new processes.
English as a Second Language Teacher
Nuevo Laredo City College
01.2013 - 05.2015
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Designed and facilitated group projects to foster teamwork and problem-solving skills.
- Prepared comprehensive lesson plans that served as the standard guide at institutional level.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Education
Certificate - Professional Coach
Coach Transformation Academy
Dubai02-2024
Certificate - Senior Certified Professional
Society of Human Resource Management
02-2024
MBA - Business Administration And Management
The University of Texas Rio Grande Valley
Texas, USA12-2019
Bachelor of Science - Computer Information Systems
The University of Texas Rio Grande Valley
Texas, USA05-2015
Skills
- Learning and Development
- HR Employee Lifecycle
- Business Process Improvements
- Customer Experience Excellence
- Conflict Management and Resolution
- Time Management and Project Planning
- Change Management
- Personal Growth and Resilience Building
- Facilitate Team Collaboration
Languages
Spanish
Proficient
C2
English
Proficient
C2
German
Upper intermediate
B2
Timeline
Assessment and Accreditation College Administrator
The University Of Texas Rio Grande Valley
07.2021 - 07.2022
Academic Business Analyst
The University Of Texas Rio Grande Valley
11.2017 - 07.2021
Business System Analyst
Southern HA Automation
10.2015 - 12.2016
English as a Second Language Teacher
Nuevo Laredo City College
01.2013 - 05.2015
Certificate - Professional Coach
Coach Transformation Academy
Certificate - Senior Certified Professional
Society of Human Resource Management
MBA - Business Administration And Management
The University of Texas Rio Grande Valley
Bachelor of Science - Computer Information Systems
The University of Texas Rio Grande Valley
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