Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Elizabeth Marquez

Elizabeth Marquez

Santa Tecla

Summary

Results-driven team leader with a proven track record in achieving operational goals. Expert in process improvement, team motivation, and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Team Leader

Foundever
San Salvador, El Salvador
08.2024 - Current
  • Led team in achieving operational goals through effective communication and collaboration.
  • Developed training materials to enhance team knowledge and improve performance.
  • Coordinated daily workflow, ensuring adherence to project timelines and quality standards.
  • Implemented process improvements that increased efficiency and reduced errors within the team.

Customer Service Representative

Foundever
San Salvador, El Salvador
08.2022 - 08.2024
  • Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
  • Implemented feedback mechanisms to gather customer insights, driving continuous improvement in service delivery.

Education

Bachelor of Civil Engineering - Construction Engineering

Universidad Centroamericana Jose Simeon Canas (UCA)
San Salvador, El Salvador
12-2030

High School Diploma -

Champagnat School
Santa Tecla, El Salvador
10-2017

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Languages

Spanish
Native or Bilingual
English
Professional Working
French
Elementary

Timeline

Team Leader

Foundever
08.2024 - Current

Customer Service Representative

Foundever
08.2022 - 08.2024

Bachelor of Civil Engineering - Construction Engineering

Universidad Centroamericana Jose Simeon Canas (UCA)

High School Diploma -

Champagnat School
Elizabeth Marquez