Debra Olson
120 North Greengate Drive, Yukon,OK
Summary
- Professional Front Desk Operations/Receptionist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Demonstrated skills include adaptability, negotiation and strong communication abilities.
- Human Resources liaison with a proven track record in negotiating between Union workers and Corporate Management. Demonstrated ability to efficiently handle staff replacements within the product line, ensuring operational continuity. Career goals include fostering a collaborative workplace environment and enhancing employee satisfaction through effective HR strategies.
- Established a comprehensive OSHA Compliance Records system for Facilities Management at Sodexho, filling a critical gap in compliance documentation. Demonstrated strong organizational skills and attention to detail in developing processes that enhance workplace safety.
Overview
6
6
years of professional experience
Work History
Motor Clothes Specialist
Harley Davidson World
Oklahoma, OK
11.2023 - Current
- I worked here in October 2021, went to Paycom, and came back in 2023. Delivered expert assistance through professional customer service, offering recommendations on tailored motorcycle gear that aligned with the customer requirements.
- Provided technical support to customers; set up the H-D app on customers' phones to be used by customers in store, like cash, by scanning the HD REWARDS barcode.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary inventory changes on the next orders.
EDI Coordinator/NCS Specialist
Paycom Payroll
Oklahoma, OK
11.2022 - 11.2023
- The Electronic Data Interchange (EDI) Analyst position developed new systems for clients, analyzed requirements, produced mapping documents, tested systems, and established communication with clients and carriers for clients' employee benefits.
- Orchestrated data flow processes, and maintained effective trading partner relationships.
- Facilitated a comprehensive setup of employee data, time and attendance, earnings/deductions, and general ledger for seamless onboarding.
Receptionist / Director of Social Services
St. Ann's Skilled Nursing & Therapy
Oklahoma, OK
01.2020 - 08.2020
- Maintained an unwavering commitment to superior customer service with customers, both internally and externally.
- Facilitated weekly resident care plan meetings with family members, organizing dental, vision, and podiatry care visits.
- Coordinated the onboarding process by managing recruitment documentation for Human Resources.
2nd Assistant Manager/Sales Associate
Cato Fashions
Yukon, OK
06.2019 - 01.2020
Education
Bachelor of Science - Business
University of Phoenix
Oklahoma, OK10-2013
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Documentation management
- Customer relations
- Proficient in [Microsoft]
- Manual dexterity
- Team collaboration
- Emergency response
- Analytical thinking
- Vendor relations
- Team performance improvement
- Coaching and mentoring
- Business reporting
Timeline
Motor Clothes Specialist
Harley Davidson World
11.2023 - Current
EDI Coordinator/NCS Specialist
Paycom Payroll
11.2022 - 11.2023
Receptionist / Director of Social Services
St. Ann's Skilled Nursing & Therapy
01.2020 - 08.2020
2nd Assistant Manager/Sales Associate
Cato Fashions
06.2019 - 01.2020
Bachelor of Science - Business
University of Phoenix
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